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  • HB still stuck on "Logging In"

    Discussion in 'Honorbuddy Support' started by andyland86, Aug 3, 2016.

    1. andyland86

      andyland86 New Member

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      HB launches as it normally does up until this

      "Honorbuddy v2.6.15695.836 started.
      Logging in..."

      Its been doing this for 2 days now.


      Log Attached
       

      Attached Files:

    2. MadTechie

      MadTechie New Member

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      Currently we are waiting for an update (due to a WoW update) so i would wait for the next version/revision then do a clean install.
      other things to try are, reboot windows, disable firewall.
       
    3. andyland86

      andyland86 New Member

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      Any clue when an update is expected? The WoW patch was pretty small. I can't imagine much code would have to be re-written.
       
    4. demptd

      demptd Member Legendary

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    5. Azoth

      Azoth Member

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      Small patch doesn't necessarily mean a quick update. It depends what was changed, and I'd imagine they also have to check if new detection code was ninja'd in.
      However your problem seems to be unrelated to the patch, especially since the patch hit <12 hours ago.
       
    6. andyland86

      andyland86 New Member

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      Uninstalled old version of Honorbuddy (836), Downloaded and installed the new version (837). Restarted PC, and still having the same problem.

      "Honorbuddy v2.6.15695.836 started.
      Logging in..."

      New log attached.
       

      Attached Files:

    7. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?
       
    8. andyland86

      andyland86 New Member

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      Nope. Disabled.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      power cycle your router and let me know plz
       
    10. BotOperator

      BotOperator Well-Known Member

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      ...and please update to v.837
       
    11. andyland86

      andyland86 New Member

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      Just tried power cycling. Same thing still happens. Same log too.

      It is the updated version v.837

      "Honorbuddy v2.6.15695.836 started.
      Logging in..."
      This message was just a cut and copy from an earlier post right before v.837 went live.

      This is the message I should've copied.

      "Honorbuddy v2.6.15733.837 started.
      Logging in..."

      My apologies. Thanks for the help so far. Hopefully we can get it lined out.
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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    13. andyland86

      andyland86 New Member

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      Nope. None of those programs are installed.
       
    14. Tony

      Tony "The Bee" Staff Member Moderator

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    15. andyland86

      andyland86 New Member

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      You'll have to look over me because I haven't deleted my HB cache in awhile, but I don't see the cache folder under the HB file location. Also, view hidden files and folders are enabled. I do remember deleting the cache folder just before the pre-patch. Any advice?

      Edit: Also just tried deleting the HB folder, and uninstalling some HB residue file using control panel. Did a clean install, and still no cache folder visible.
       
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       

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