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    Discussion in 'Honorbuddy Support' started by g101, Jun 10, 2016.

    1. g101

      g101 New Member

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      Honor buddy says authentication failed, can not connect to buddy servers. What to do?
       
      g101, Jun 10, 2016
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jun 10, 2016
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    3. g101

      g101 New Member

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      here's the log file
       

      Attached Files:

      g101, Jun 10, 2016
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jun 11, 2016
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    5. g101

      g101 New Member

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      okay so I did all that and I'm still getting the same response also a couple extra things when I downloaded http://updates.buddyauth.com/BuddyWizard.zip

      there was nothing contained within the folder itself.

      Also I had no windows updates available.

      Is there anyway I could get assistance via teamviewer?
       
      g101, Jun 11, 2016
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      do you have an antivirus enabled?
       
      Tony, Jun 12, 2016
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    7. g101

      g101 New Member

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      yes?
       
      g101, Jun 12, 2016
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    8. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Jun 12, 2016
      #8

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