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  • HB wont even do a clean new install & Other Issues

    Discussion in 'Honorbuddy Support' started by Godsdice, Sep 1, 2016.

    1. Godsdice

      Godsdice New Member

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      OK i was using HB2 fine, then there was an auto update which i did and HB3 installed and would not work or run profiles as i was getting errors. After reading on the forums i saw that a fresh clean install of HB3 was working for a number of people, so i uninstalled and deleted the HB i had, restarted my PC and then attempted a new install to end up with this:

      [​IMG]

      This is log file it created on the fatal error log: View attachment Honorbuddy_20160901123705.txt

      I tried again and created the folder myself but after installing the folder is empty and HB3 hasn't installed.

      So instead i try manually installing using the .zip file, after doing this and trying to run HB3 i get this:

      [​IMG]

      There is no logfile for this as HB hasn't started

      All applications such as C++ and .NET Framework etc are fine and up to date and HB2 was running with no problems yesterday but now i am unable to use HB at all.
       
      Last edited: Sep 1, 2016
    2. Godsdice

      Godsdice New Member

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      Just an update for support. If i click on YES on where it says this application could not be started it takes me to the microsoft site where it says this:

      shimerror.jpg

      I have all the correct .NET Framework components installed, HB2 was working fine also
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead plz
       
    4. Godsdice

      Godsdice New Member

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      If you read my first post you will see that i did and i get the application could not be started error
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      use the exe instead of the launcher
       
    6. Godsdice

      Godsdice New Member

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      Does exactly the same with the exe, the application could not be started error
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      looks like an OS glitch/issue
       
    8. Godsdice

      Godsdice New Member

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      OS is fine, latest release works and HB2 worked fine
       

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