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  • HeartBuddy does not work! Please help

    Discussion in 'Hearthbuddy Support' started by Vayo2351, Apr 25, 2015.

    1. Vayo2351

      Vayo2351 New Member

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      Hello everyone,
      recently i purchased Hearthbuddy. But unfortunetly it didn't worked as expected. After some research i found several post in this forum which had several solution but
      nothing worked for me. First of all, the problem is when I start Hearthbuddy it crashes. After looking into the Logfiles I found the following message.

      Error inside the Logfile :
      2015-04-10 21:30:18,910 [1] ERROR Logger (null) - [Application_DispatcherUnhandledException] Unhandled exception
      System.IO.FileNotFoundException: Could not load file or assembly 'GreyMagic.dll' or one of its dependencies. Das angegebene Modul wurde nicht gefunden.
      File name: 'GreyMagic.dll'
      at Hearthbuddy.Windows.MainWindow.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
      at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
      at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
      at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
      at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
      at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

      After quick search i found that I can use the BuddyWizard to install all dependencies. So I downloaded the tool. After the first start it also crashes,
      while checking if all is there(.Net Framework and stuff). Ok, then i uninstalled all patches including the .Net Framework itself. Installed an older version again,
      still the same problem. At the moment i have no idea what's the problem there. Can you provide me help ?

      Greetings,
      Mike
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. Vayo2351

      Vayo2351 New Member

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      Last edited: Apr 27, 2015
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       

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