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  • Hearthbuddy crashing on launch since reinstalling Windows 10

    Discussion in 'Hearthbuddy Support' started by truenecrology, Jun 22, 2016.

    1. truenecrology

      truenecrology New Member

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      I just installed Hearthbuddy on my desktop after reinstalling windows
      but get this error on launch and am not sure how to resolve it:

      System.Exception: Could not successfully set up_synchronization_events!
      at GreyMagic.Executor.InitializeDetour()
      at GreyMagic.Executor..ctor(ExternalProcessMemory memory,
      ExecutorInitParams initParams)
      at
      GreyMagic.ExternalProcessMemory.Init(ExternalProcessMemoryInitParams
      initParams)
      at GreyMagic.ExternalProcessMemory.Init(Process p, Boolean
      startupExecutor, Boolean dx9, Boolean startupRasm, IntPtr hookFunc,
      Boolean defaultCacheValue, Int32 copyBytes, Boolean veh, Boolean iatHook)
      at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean
      startupExecutor, Boolean dx9, Boolean startupRasm)
      at Triton.Game.TritonHs.‪*‪*​*‎‪‫‎*​*‫​
      ‎*‎‎*‪***‪‫*(Process , ‬‬‬*****‫‎**‬‫‎***‪‬*​‏‏*‬* ,
      String& )

      I am running Windows 10 Pro x64 with all current updates. I did
      reinstall Microsoft Visual C++ 2015 latest distribution and .net
      framework. Is there specific versions I might have had in place
      previously that are missing or is the error unrelated? I've tried
      reinstalling hearthbuddy with no luck.

      Any help would be much appreciated.
       

      Attached Files:

    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. truenecrology

      truenecrology New Member

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      GeForce Experience, FRAPS used to be installed though I don't believe I've readded it, Razer Synapse (though I only run it manually periodically to update drivers for my keyboard), and TeamViewer. I also had Rivatuner enabled though its not currently installed.

      All of these programs were previously installed and there were no issues with Hearthbuddy
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      this doesnt mean,as stated on the link above,that its impossible to have issues after a point

      remove the programs on list and give it a go plz
       
    5. truenecrology

      truenecrology New Member

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      Removing the programs had no change in effect, here is the updated log with all of the programs removed - any other ideas?:

      2016-06-22 23:13:20,459 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.1232.277
      Path: S:\Documents\Hearthbuddy\<ExeName>

      OS Name: Microsoft Windows 10 Pro
      OS Version: 10.0.10586
      OS Architecture: 64-bit
      InstalledUICulture: en-US [English (United States)]
      CurrentUICulture: en-US [English (United States)]
      CurrentCulture: en-US [English (United States)]

      2016-06-22 23:13:20,474 [1] INFO Logger (null) - Now setting up JitProfiles...
      2016-06-22 23:13:20,475 [1] INFO Logger (null) - JitProfiles successfully setup!
      2016-06-22 23:13:20,475 [1] INFO Logger (null) - Now beginning pre-start tasks.
      2016-06-22 23:13:20,475 [1] INFO Logger (null) - Now checking prerequisites...
      2016-06-22 23:13:20,759 [1] INFO Logger (null) - Prerequisite check complete!
      2016-06-22 23:13:20,771 [1] INFO Logger (null) - Pre-start tasks successfully completed.
      2016-06-22 23:13:20,831 [1] INFO Logger (null) - [AuthRegion] NorthAmerica.
      2016-06-22 23:13:22,141 [1] INFO Logger (null) - [BotManager] MsBetweenTicks = 15
      2016-06-22 23:13:22,376 [1] INFO Logger (null) - Hearthbuddy [0.3.1232.277] is up to date!
      2016-06-22 23:13:22,679 [1] INFO Logger (null) - Region: na
      2016-06-22 23:13:22,679 [1] INFO Logger (null) - T: 5247708358451317462 H: 1276527098
      2016-06-22 23:13:23,723 [7] ERROR Logger (null) - System.Exception: Could not successfully set up_synchronization_events!
      at GreyMagic.Executor.InitializeDetour()
      at GreyMagic.Executor..ctor(ExternalProcessMemory memory, ExecutorInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(ExternalProcessMemoryInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm, IntPtr hookFunc, Boolean defaultCacheValue, Int32 copyBytes, Boolean veh, Boolean iatHook)
      at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
      at Triton.Game.TritonHs.?????????????????????????????????????????(Process , ????????????????????????????????????????? , String& )
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      any antivirus enabled?
       
    7. truenecrology

      truenecrology New Member

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      I run Avira, I tried running hearthbuddy with Avira disabled though and had no luck either
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      enable it but set exception for the whole Hb folder instead
       
    9. truenecrology

      truenecrology New Member

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      Just whitelisted it under Avira, this is the new error message:

      Hearthbuddy [0.3.1232.277] is up to date!
      Region: na
      T: 5247710176190168174 H: 1661340619
      System.Exception: Could not successfully set up_synchronization_events!
      at GreyMagic.Executor.InitializeDetour()
      at GreyMagic.Executor..ctor(ExternalProcessMemory memory, ExecutorInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(ExternalProcessMemoryInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm, IntPtr hookFunc, Boolean defaultCacheValue, Int32 copyBytes, Boolean veh, Boolean iatHook)
      at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
      at Triton.Game.TritonHs.*‫‏‫‪****​**‫‫*‫*‬​*​‎‪‫‏*(Process , *‏**‏*‬‏‫‬*‪​‪*‪*‫‬‫‎*​​‪*‫​*‪** , String& )


      This is the log:

      2016-06-25 01:42:53,917 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.1232.277
      Path: S:\Documents\Hearthbuddy\<ExeName>

      OS Name: Microsoft Windows 10 Pro
      OS Version: 10.0.10586
      OS Architecture: 64-bit
      InstalledUICulture: en-US [English (United States)]
      CurrentUICulture: en-US [English (United States)]
      CurrentCulture: en-US [English (United States)]

      2016-06-25 01:42:53,931 [1] INFO Logger (null) - Now setting up JitProfiles...
      2016-06-25 01:42:53,933 [1] INFO Logger (null) - JitProfiles successfully setup!
      2016-06-25 01:42:53,933 [1] INFO Logger (null) - Now beginning pre-start tasks.
      2016-06-25 01:42:53,933 [1] INFO Logger (null) - Now checking prerequisites...
      2016-06-25 01:42:54,152 [1] INFO Logger (null) - Prerequisite check complete!
      2016-06-25 01:42:54,165 [1] INFO Logger (null) - Pre-start tasks successfully completed.
      2016-06-25 01:42:54,236 [1] INFO Logger (null) - [AuthRegion] NorthAmerica.
      2016-06-25 01:42:55,988 [1] INFO Logger (null) - [BotManager] MsBetweenTicks = 15
      2016-06-25 01:42:56,267 [1] INFO Logger (null) - Hearthbuddy [0.3.1232.277] is up to date!
      2016-06-25 01:42:56,586 [1] INFO Logger (null) - Region: na
      2016-06-25 01:42:56,586 [1] INFO Logger (null) - T: 5247710176190168174 H: 1661340619
      2016-06-25 01:42:57,678 [6] ERROR Logger (null) - System.Exception: Could not successfully set up_synchronization_events!
      at GreyMagic.Executor.InitializeDetour()
      at GreyMagic.Executor..ctor(ExternalProcessMemory memory, ExecutorInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(ExternalProcessMemoryInitParams initParams)
      at GreyMagic.ExternalProcessMemory.Init(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm, IntPtr hookFunc, Boolean defaultCacheValue, Int32 copyBytes, Boolean veh, Boolean iatHook)
      at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
      at Triton.Game.TritonHs.?????????????????????????????????????????(Process , ????????????????????????????????????????? , String& )
       
    10. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Truenecrology,

      OS Version: 10.0.10586

      The RTM ('released') version of Windows 10 is Build #10240 (currently). You are using a Beta version (aka, 'insider preview') of Windows. Please roll back to the RTM version, and show us a log of the problem from that. If you don't know how, you'll need to use Google to figure how to move from the 'Beta' OS back to 'Release'.

      We know for a fact that the Beta versions of Windows will not allow the Buddy bots to work correctly, in some circumstances. We need to eliminate this as a possibility.


      cheers,
      chinajade
       
      Last edited: Jun 25, 2016
    11. truenecrology

      truenecrology New Member

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      Sorry but this cannot be accurate - I installed a legitimate copy of Windows 10 with no beta settings - this is the most recent stable version of windows with no way to roll back. Additionally, the issue was still present with the initial installation so I don't think my windows install version is the issue. If there is a specific feature that could cause the issue I am happy to investigate my settings for a potential root cause.

      Any other ideas?

      Thanks

      Jacob
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       

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