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    • hearthbuddy not working after trying to launch

    Discussion in 'Hearthbuddy Support' started by mutantbroom, Apr 11, 2015.

    1. mutantbroom

      mutantbroom New Member

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      I think I attached the log file right but I downloaded hearthbuddy on a new computer and after I typed in my code it would show the outline of the hearth buddy box then immediately say it stopped working.
       

      Attached Files:

      mutantbroom, Apr 11, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Apr 12, 2015
      #2

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