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    • Help please

    Discussion in 'Hearthbuddy Support' started by DoctorGGCUSA, Jan 21, 2016.

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    1. DoctorGGCUSA

      DoctorGGCUSA New Member

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      When I try to open the program me of this error.

      PRINT:
      http://imgur.com/zVTaI8F

      Please help, I am desperate.

      PS: Thank you for your help.
       
      DoctorGGCUSA, Jan 21, 2016
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jan 22, 2016
      #2
    3. DoctorGGCUSA

      DoctorGGCUSA New Member

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      Logs
       

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      DoctorGGCUSA, Jan 25, 2016
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Jan 25, 2016
      #4

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