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    • Honorbuddy was unable to check for an update.

    Discussion in 'Honorbuddy Support' started by waielzone, May 9, 2015.

    1. waielzone

      waielzone New Member

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      Last edited: May 9, 2015
      waielzone, May 9, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?
       
      Tony, May 9, 2015
      #2
    3. waielzone

      waielzone New Member

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      nothing new, it just suddenly happen,
      i have only ESET NOD32 7 for like a year+ now

      this only started to happen Thursday during raid, HB suddenly vanishes and i keep getting this message sine then and its not loading more often.
       
      waielzone, May 9, 2015
      #3
    4. waielzone

      waielzone New Member

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      any help here?
       
      waielzone, May 9, 2015
      #4
    5. CodenameG

      CodenameG New Member

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      both of those logs do not match the screenshot you posted.

      clear your log folder, reproduce the issue and upload the newly created log.
       
      CodenameG, May 9, 2015
      #5
    6. waielzone

      waielzone New Member

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      waielzone, May 10, 2015
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      [00:18:04.615 Q] Bot stopping! Reason: Auth Session is invalid
      [00:18:04.615 Q] Session is invalid!


      the log file showing a network glitch,flush yous dns plz and set exceptions for Hb
       
      Tony, May 10, 2015
      #7
    8. waielzone

      waielzone New Member

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      what exceptions i should set please, is there a thread i can follow to do that?
      also how to flush dns :)
       
      waielzone, May 10, 2015
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      exception in your antivirus/firewall i mean :)
       
      Tony, May 10, 2015
      #9
    10. waielzone

      waielzone New Member

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      thanks, that solved my issue actually i added TCP ports and flushed.
      thank you for your help :)
       
      waielzone, May 10, 2015
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome :)
       
      Tony, May 10, 2015
      #11

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