• Visit Rebornbuddy
  • Visit Panda Profiles
  • Visit LLamamMagic
  • Honorbuddy was unable to check for or apply update (Video, Log and Picture)

    Discussion in 'Honorbuddy Support' started by xtreme3881, Aug 28, 2016.

    Thread Status:
    Not open for further replies.
    1. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      SOLVED - Below was turned on in my Asus Router in latest firmeware update. This blocked buddyupdater from installing!

      [​IMG]


      Hello folks. Most of the time I'm able to figure this out as a long time user of buddy products. Lately when I try to click on Honorbuddy when I know an update is coming I get the following error. Each time I have to download the "Zip" again and create a whole new install directory. Not sure whats going on but leads me to believe its a .net issue? It happens on my 3 computers all running Windows 10 64bit.

      I have the following installed.

      Windows Default AV. I shut it off, and also placed exceptions to the buddyfolder, and the AppData\Temp\ folder. Nothing works.

      Here are my steps.

      1. AV and firewall are off and exceptions added to skip checking certain folders
      2. Clean installation, and even tried the EXE over using the Zip file
      3. Honorbuddy goes down due to WoW client patch
      4. Wait for buddy team to apply update
      5. Double click Honorbuddy, and get window that new update is available.
      6. Click Yes, and then get the following message.
      7. Have to download zip from thebuddyforum and start over. Only way to update
      8. Flushed DNS, reset router, and tried different install folders.

      My Honorbuddy.exe is set to run as administrator as well.

      Thanks for the help in advance!

      [video=youtube_share;5CKR9cMC3tE]https://youtu.be/5CKR9cMC3tE[/video]

      [​IMG]
       

      Attached Files:

      Last edited: Aug 31, 2016
    2. Palanco

      Palanco New Member

      Joined:
      Apr 5, 2013
      Messages:
      25
      Likes Received:
      0
      Trophy Points:
      0
      Been having this issue alot of the time myself, have uninstall and then reinstall the updated version.
       
    3. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      Yeah I dont know what else to do. It stinks because I need to copy everything over manually during that time. :(
       
    4. xuNNyy

      xuNNyy Member

      Joined:
      Jul 9, 2016
      Messages:
      35
      Likes Received:
      0
      Trophy Points:
      6
      did u try a simple restart?
       
    5. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      Oh yeah even after flushing my DNS I tried that as well.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      install https://www.thebuddyforum.com/BuddyWizard.exe
      restart
       
    7. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      Thanks Tony!
      Send PM on security issue.
       
    8. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      I did what you said Tony in this last update and the same error.
       
    9. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      I did what you said Tony in this last update and the same error.
       
    10. Cylae

      Cylae Member

      Joined:
      May 16, 2015
      Messages:
      203
      Likes Received:
      7
      Trophy Points:
      18
      Delete the "temp" folder : C:\Users\John\AppData\Local\Temp
       
    11. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      Same error message. Folder is empty and creates new buddyupdater. Gives same error message. Remember in the first post it happens On two different computers.
       
    12. xtreme3881

      xtreme3881 Member

      Joined:
      Apr 4, 2010
      Messages:
      241
      Likes Received:
      5
      Trophy Points:
      18
      Solved posting up top what it is
       
    Thread Status:
    Not open for further replies.

    Share This Page