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  • How do i switch to dx11? Honorbuddy keeps crashing

    Discussion in 'Honorbuddy Support' started by Gurkturk, May 24, 2016.

    1. Gurkturk

      Gurkturk New Member

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      So my honorbuddy keeps crashing after like 5min... I have checked everything, antivirus, firewall, and almost every program that might interfere. I heard that switching to dx11 might work but i have no idea how to do that :p
       

      Attached Files:

      Last edited: May 24, 2016
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. Gurkturk

      Gurkturk New Member

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      are you sure this is the correct log file?
      the specific doesn't show a 5 mins action in any way
       
    5. Gurkturk

      Gurkturk New Member

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      Its the same in all my log files tho.
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      can you plz clear your log files folder,reproduce the error and upload a fresh log?
       
    7. Gurkturk

      Gurkturk New Member

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      The thing is, i dont even need to have to bot started to make it crash. If i just open the app it crashes after a few min
       
    8. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Gurkturk,

      Let's try a 'clean install' of Honorbuddy as outlined here:

      As stated in the article, for the clean install it is important that:
      • The 'installer', not the zip file, is used to perform the installation.
        You will need to run the installer with Windows administrator privileges. The installer is available here:
      • You copy nothing from a previous Honorbuddy installation
      • You do not install any third-party products
      • You disable the streaming of all content from the Buddy Store
      We'll need to leave it in this configuration, until we get the problem figured out.


      cheers,
      chinajade
       

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