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  • Impossible to load file profile

    Discussion in 'Honorbuddy Support' started by Imzadi, Apr 30, 2015.

    1. Imzadi

      Imzadi New Member

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      Hello,

      When I try to load a profile through a file, nothing happens. I don't get the choice to "browse file". I have tried a clean install (on the desktop) but it doesn't help.

      What can I do?

      Here is the logfile.

      Thank you in advance for your help.

      Regards,

      Imzadi

      View attachment 2040 2015-04-30 20.00.txt
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. Imzadi

      Imzadi New Member

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      Hello, Tony,

      Of the two, I had only microsoft visual c++ 2012 x86 redistributable, I didn't have microsoft visual c++ 2010 x86 redistributable, but I had 3 version of some microsoft visual c++ 2008 x86 redistributable, two other versions of microsoft visual c++ 2012 x86 redistributable (plus the one you told me to remove) and one version of microsoft visual c++ 2013 x86 redistributable

      So I removed them all.

      I did that in that exact order... And now it works perfect :)

      Thank you very much :)

      Regards,

      Imzadi
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       

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