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    • "Invalid Key" after newly purchased trial today (~2hrs ago)

    Discussion in 'Hearthbuddy Support' started by oresal, May 27, 2015.

    1. oresal

      oresal New Member

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      Just purchased the trial, I'm getting invalid key when attempting to login w/ the trial key.

      http://i.imgur.com/Sw0oyyp.png

      It's the exacty copy/paste key from Buddyauth
       
      oresal, May 27, 2015
      #1
    2. sausky

      sausky New Member

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      same here! PLEASE HELP!
       
      sausky, May 27, 2015
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      clear your settings folder and make sure you are running the correct key
       
      Tony, May 27, 2015
      #3
    4. oresal

      oresal New Member

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      did that. deleted settings and tried with a fresh install as well. still the same issue. even copied the key exactly from buddy auth, just like before.
       
      oresal, May 27, 2015
      #4
    5. sausky

      sausky New Member

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      did the same. Still have the same problem
       
      sausky, May 27, 2015
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, May 27, 2015
      #6
    7. a048811997

      a048811997 New Member

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      me too, and i already send the mail, would u check now? i just bought before 20 min , and i couldn't use that key

      plz hurry and im waiting
       
      a048811997, May 27, 2015
      #7
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      try in 15 mins again plz
       
      Tony, May 27, 2015
      #8
    9. oresal

      oresal New Member

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      I just tried again, been trying every hour, and I followed instructions of e-mail which asked about firewall. With and without it, not working; but it was just fine with my last key that's expired now. I think it's an issue with buddy auth, because ppl are having issues with newly purchased HonorBuddy keys (u can see in HB support similar posts)
       
      oresal, May 27, 2015
      #9
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      i guess you know what 15 mins means...right?
       
      Tony, May 27, 2015
      #10
    11. oresal

      oresal New Member

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      its working now :) ty
       
      oresal, May 27, 2015
      #11
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      great!

      closed
       
      Tony, May 27, 2015
      #12

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