Check and follow the guides following: http://www.thebuddyforum.com/honorbuddy-forum/guides/39589-guide-honorbuddy-dummies-armydr.html http://www.thebuddyforum.com/honorb...5-quick-hb-guide-presentation-fast-setup.html The paid-support guy is tony, and the thread is the following: http://www.thebuddyforum.com/honorbuddy-forum/support-issues/560-honorbuddy-service.html