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  • Just Bought. Not Working. Crash when Opening.

    Discussion in 'Hearthbuddy Support' started by BingoTingler, Aug 15, 2015.

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    1. BingoTingler

      BingoTingler New Member

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      Just bought HB -- Unzipped the files into a folder on my desktop. Tried to start HB as administrator (and just regular without admin privs) and it just stops working when I choose the default "select" option.

      Is there an installation video or tutorial?

      I attached my log file to the post.
       

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      Last edited: Aug 16, 2015
    2. BingoTingler

      BingoTingler New Member

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      So, I was digging into the forums a bit to see if I could fix this myself. I found the buddywizard and ran that. It got me a step further but I am still unable to use HearthBuddy. I even followed the directions of uninstalling the appropriate microsoft x86 files, restarting my computer, running the wizard, reinstalling the files, and updating windows. Now I have a new error.

      I am now receiving the error "Hearthbuddy cannot find a Hearthstone process to connect with."* I tried running HearthBuddy without hearthstone running. I tried running Hearthbuddy while the game was running. I tried running Hearthbuddy while the game was fullscreen. I tried running Hearthbuddy while the game was windowed mode. I tried running Hearthbuddy while starting hearthstone from the direct exe file in Program Files. None of these options worked and gave me the same error each time.

      "Could not attach to a Hearthstone process. Please make sure an available Hearthstone process is running. Hearthbuddy will now close."

      Thanks ahead of time for your help. I will continue to dig through the forums while I wait for support.
      I've attached the newest log file to this post.
       

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    3. BingoTingler

      BingoTingler New Member

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    4. BingoTingler

      BingoTingler New Member

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      Close this post. I got it to work. I had to right click the program and set accessibility to forced administrator instead of right clicking and running as admin.

      I no longer need help.
       
      Last edited: Aug 16, 2015
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      alright!


      closed
       
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