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  • Just Buy a key, and the bot is keep crash. and Heartstone window is freeze

    Discussion in 'Hearthbuddy Support' started by zzass1211@126.com, May 31, 2015.

    1. zzass1211@126.com

      zzass1211@126.com New Member

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      Last edited: May 31, 2015
    2. nigerson

      nigerson Member

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      If you use any anti-virus software disable it and try running hearthbuddy. If that works then all you need to do is add hearthbuddy as an exception to your anti-virus. I had to do this with my kaspersky anti-virus and now it works great.
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       

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