Less than impressed.

I am a user of both Honorbuddy and Demonbuddy for several years now and the product is well worth the investment I have made. That being said... the implementation of this update is piss poor at best. The current users of the bot when you began the upgrade were given no notice when the bot shut down, it simply stopped. Even a message to the logs from the server itself would have been great, instead the bot just stopped and would not restart so people had to come to the servers, which leads me to my second issue, the notification on the forum that the upgrade was taking place and the status of it. Sure, you posted one post in one forum, but I have seen times where there is a persistent banner marking some major announcement. Don't you think that might have prevented the hundreds of posts of, "what's going on with my ***buddy?" Either that or maybe a STICKY in each of the Support threads. Wouldn't be particularly hard to copy/paste a stock message in each buddybot support forum that is stickied. Final issue, it's now necessary to change windows settings to get the bot to work for a large number of users, and that information is not stickied, although it is in the same post telling us about the region patching. Hopefully you, as mods, will take this information to heart and sticky the current changes and use some of these methods i the future, preventing agitation to not only your users, but yourselves as well, having to repeat yourself in answering posts why the bot won't work.