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  • Load Profile: From Buddy Store issues

    Discussion in 'Honorbuddy Support' started by SwampGas, Sep 11, 2014.

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    1. SwampGas

      SwampGas New Member

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      Load Profile: From Buddy Store issues

      I go to load profile - click on the 'from buddy store' and the Profile Browser box pops up... but nothing is ever listed. I have done many troubleshooting fixes and yet i still get the same result. Not sure if there is a fix, or i'm just being a complete idiot - but some input or assistance would be greatly appreciated.

      Yes, i have picked out three different profiles to make sure it wasn't just one misbehaving.
      I've been using profiles for years now - but never this 'streaming one'... getting frustrating :(
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, SwampGas,

      The only reason this happens is the Buddy Store account you are using for Honorbuddy is not the same Buddy Store account you used with your Web Browser. To have it work properly, you must use the Buddy Store account with the same email address that you used to purchase Honorbuddy.

      This article will walk you through the process of getting your account set up correctly, and answer any other questions you may have:

      If you have any more issues after acting on the article, please feel free to come back here and ask.

      cheers,
      chinajade
       
    3. SwampGas

      SwampGas New Member

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      So upon further inspection we were both right, and you pushed me in the right direction. I have 2 HB codes from 2 different email accounts. Though i had signed up with the 'correct' email on this site i was logging into HB with the 'older' code from the email that i can't remember. So i switched codes and it seems to be working well. Now i just have to see if i can't merge the two codes into my one account... :D Thanks for all your help Chinajade.
       
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    4. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       
    5. irevo1986

      irevo1986 New Member

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      Hey i have bought the questing profile 1-100 and when im hit load from buddy store, pick WoD 90-92 there just stand loading profile and happens NOTHING!!!!
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      open your own thread providing your log file plz

      closed
       
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