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    Discussion in 'Rebornbuddy Support' started by lee169, Nov 2, 2022.

    1. lee169

      lee169 New Member

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      My order is under review and it has been three days, who can I ask for help?
      I contacted the email address provided but received no response.
      I bought both RB and lisebth three days ago, lisebth shipped to me within five minutes, but no news of RB until today.
      Order #317364.
       
    2. mastahg

      mastahg Administrator Staff Member

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      Sorry still haven't gotten it approved, it's up to bossland to process them.
       
    3. lee169

      lee169 New Member

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      I read other replies that you can contact bossland on weekends, can you ask bossland about this order on weekends?
      Thank you so much, it's been a week
       
    4. lee169

      lee169 New Member

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      Another bad weekend has passed and I still haven't received the key
       
    5. X015

      X015 New Member

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    6. lee169

      lee169 New Member

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      Thanks for your reply, I have sent three emails to this mailbox.
       
    7. mastahg

      mastahg Administrator Staff Member

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      Bossland has contacted me and told me he has confirmed this order.

      Please try and avoid putting false names in orders to prevent issues like this, as I doubt your name is really "ASD DSD", that is what triggered the manual review by the automatic system.
       
    8. lee169

      lee169 New Member

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      This is so funny. Yesterday, 4 hours before you replied to me, I purchased RB again and successfully gave me the key. Now I have two keys on my phone, can I refund one of them?
       
    9. lee169

      lee169 New Member

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      After receiving the key, I also sent an email to Bossland for the first time. I wonder if he ignored this email? If you hadn't said that Bossland contacted you, I really thought you guys were ganging up on me.
       
    10. lee169

      lee169 New Member

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      Below is the content of the email

      Dear boss, hello
      I re-purchased RB through my UnionPay account. This time I did not have a manual review. I also successfully obtained the card password. I hope that the previous order can be cancelled, because I don't need two of the same functions. Cammy, thank you.
      My last order number is #317364, it has not shipped yet, please cancel it
       
    11. mastahg

      mastahg Administrator Staff Member

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      You'll have to wait for a reply from bossland, but if you have two keys the timer on a key does not start until the first time you use it, so if you continue to use rb then youll have a 2nd key ready when the first expires.
       

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