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  • Need help setting up HB...

    Discussion in 'Honorbuddy Support' started by kburr274, Jun 26, 2016.

    1. kburr274

      kburr274 New Member

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      Hey guys,
      sorry im over it, error after error.. will legit pay someone to help me set it up via teamvier or something.. nothing seems to be working for me.. if anyone can help that would be much appreciated.. thanks.

      Pm me your skype or something so we can figure this out.. hah
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. kburr274

      kburr274 New Member

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      Log says : [06:44:05.745 N] Honorbuddy v2.5.15239.828 started.

      comes up with an error saying "This application requires one of the following versions of the visual C++ Redistributable package for:
      Visual Studio 2015 Update1 x86, VC++14.0

      i have uninstalled every visual studio program i have and installed the one it says and the one you gave me but is still coming up with the same error.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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    5. kburr274

      kburr274 New Member

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      Already have that installed.. uninstalled it, now i reinstalled it using that link the x86 one and gets stuck on installing "Processing: Windows7_MSU_x64" at the end of the installation -_-
       
    6. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Kburr274,

      Let's do another 'clean install'.

      Be certain to use the 'installer', not the zip file, to perform the installation. You will need to run the installer with Windows administrator privileges.

      Also, please make certain that the installer is an exception to your AntiVirus. Also, we need to make certain the entire Honorbuddy folder and the executables contained therein are exceptions to your AntiVirus.


      cheers,
      chinajade
       
    7. kburr274

      kburr274 New Member

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      yep same error. i give up. thanks for your time :) ...
       
    8. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Kburr274,

      There is something with your machine that is causing the difficulties. Buddy bots are incredibly easy to set up.

      Our suggestion would be to PM Tony your Skype Id, and arrange for him to TeamView into your computer. You will need to have TeamViewer and Skype installed.

      cheers,
      chinajade
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      do you have SP1 installed?
       

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