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  • Need Help with Upgrading 1 to 3 Sessions

    Discussion in 'Honorbuddy Support' started by BobbyNewhart, Feb 10, 2012.

    1. BobbyNewhart

      BobbyNewhart New Member

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      I need the key for HB e-mailed to upgrade. I sent the e-mail on Wed and found the best idea I could hunt down of a session key. I got this answer:

      that in no way is the correct key

      thats what you used to activate your forum account with

      please start HB and then copy / paste me the Username out of it


      So I replied back that I can't find the Key, and that my username is BobbyNewhart. I got this response a minute ago:

      YOU ARE logging into HB


      YOU have CONFIGS file

      LOOK INSIDE


      I can't find a config file in my HB folder. I also went to open up HB as the last e-mail said, and the login pops up with my username saved in, my password saved in, and an OK or Cancel button.

      I also asked on the forums and seemed to get an answer from Tony that I don't have a key:

      http://www.thebuddyforum.com/honorbuddy-forum/44456-how-do-i-find-my-session-key-2.html

      I'm moving this over here and not replying in that thread for now since it's more of a support thing, and I don't want to mess up the general forum with support stuff!
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      when you bought your Hb?
       
    3. BobbyNewhart

      BobbyNewhart New Member

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      From my e-mail, it appears June 30, 2011.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      so you are a username based user,not a key based user
      so why are you asking for a key?
       
    5. BobbyNewhart

      BobbyNewhart New Member

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    6. Tony

      Tony "The Bee" Staff Member Moderator

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      but if you are not a key based user you dont have a key,so you must tell us your old shop username
      Bossland GmbH
       
    7. BobbyNewhart

      BobbyNewhart New Member

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      I appologize. I must've missed that. It's BobbyNewhart.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      np mate
       
    9. BobbyNewhart

      BobbyNewhart New Member

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      Should I go ahead and reply to the last e-mail I got with that info?
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      or you can create a new one so the case is clear :)
       
    11. BobbyNewhart

      BobbyNewhart New Member

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      Done. thanks again for the help Tony.
       
    12. BobbyNewhart

      BobbyNewhart New Member

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      I paid on Wed and sent a new e-mail with the updated info close to 36 hours ago. Should I have heard something by now? Sorry it's a problem.
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      its weekend :p

      just be patient :)
       

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