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    Discussion in 'Honorbuddy Support' started by unlock, Oct 3, 2016.

    1. unlock

      unlock New Member

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      Stuck at "Logging in..."

      I just purchased HonorBuddy and I'm unable to log in. After I enter my key it just sits at "Logging in..." I haven't been able to use it at all
      Here is what I've tried:
      Fresh installs
      Turned off Windows Firewall
      Deleted the Battle.Net and Blizzard Entertainment cache folders
      Changing server location
       

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      Last edited: Oct 3, 2016
      unlock, Oct 3, 2016
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Oct 3, 2016
      #2
    3. unlock

      unlock New Member

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      okay I attached the log file.
      Here is the most recent one
       

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      Last edited: Oct 3, 2016
      unlock, Oct 3, 2016
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?

      where are you from plz?
       
      Tony, Oct 4, 2016
      #4
    5. unlock

      unlock New Member

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      I made sure to disable any firewall/antivirus.

      I am from northern Minnesota
       
      unlock, Oct 4, 2016
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      power cycle your router and let me know plz
       
      Tony, Oct 4, 2016
      #6
    7. unlock

      unlock New Member

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      I'm actually on my university's campus network. Would that be the issue?
       
      unlock, Oct 4, 2016
      #7
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      probably its a limited metwork
       
      Tony, Oct 5, 2016
      #8

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