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  • Not receiving key

    Discussion in 'Honorbuddy Support' started by vutspez, Nov 22, 2016.

    1. vutspez

      vutspez New Member

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      bought honorbuddy yesterday and still dont have my key, contacted support via email and no reply for like 10 hours, how long do they keys usually take to get after purchasing honorbuddy?
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. vutspez

      vutspez New Member

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your ticket id
       
    5. vutspez

      vutspez New Member

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      Still nothing
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      its still under review
       
    7. vutspez

      vutspez New Member

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      I ended up asking for a refund and they replied pretty quickly and told me i would be refunded, no problem. Still dont have my refunded money, Not sure whats going on with these guys xD
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      the refund process takes up to a month under some circumstances because of the bank system
       

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