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  • [OnStartup] A top-level exception

    Discussion in 'Hearthbuddy Support' started by Wasdwasd, Mar 1, 2016.

    1. Wasdwasd

      Wasdwasd New Member

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      Hi,

      I can't start hearthbuddy. I've installed the microsoft visual things with buddy wizard and did the windows updates, but it still doesn't work. What am I doing wrong?
      Here is the log file View attachment Hearthbuddy 5828 2016-03-01 14.52.txt

      Thanks for your help
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2005-2015 x86 redistributable



      restart your pc,
      download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. Wasdwasd

      Wasdwasd New Member

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      Thanks
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       

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