Hello, The past couple weeks I've been running three different accounts using botanist's solstice. I've been running these accounts through HBRelog. Last night was the only night from the past two weeks (besides when Honorbuddy was down) that I did not run solstice. This afternoon I received an e-mail from one of the accounts about a password reset request followed by an e-mail from Blizzard saying that I've been banned for third-party use. This account that I received the e-mail on was the only account that had a different password than the e-mail. I am no longer able to log in to my other two accounts, or their respective e-mails because the e-mail passwords along with their account passwords were changed. I do not know if these two were banned as well but I assume they were. I am under the impression that someone was able to obtain my information from HBRelog and use that to hack in to my accounts, change e-mails, etc. After all my computer has constant anti-spyware/virus protection, I haven't downloaded anything suspicious recently, and HBRelog is the only place that this information is present. Has anyone else recently been hacked/banned on WoW and had their e-mails also hacked/banned? I'm confused on what to do at this point because the two accounts whose e-mails I no longer have access too were not under my name so there is no way of getting them back.
Was the email you got an official blizzard email or a phishing attempt? I use HBrelog for a long time and never had issues.
Both were definitely legitimate e-mails from Blizzard. I've never had any issues with HBRelog either, been using it for a while.
Its normal, i got banned before the same way. password changed, dced then bann e-mail and i wasnt using HBrelog
Hi, I've seen this happen before multiple times. It's not HBRelog or anything that concerns your security. Blizzard does this to check that the IP you use to change the password is the same you used to bot. If that's the case then you get banned and you won't be able to appeal. If somehow the IP you used to change the password is different then they treat it as a hacked account used to run bots. Good Luck.
I did move from Colorado to California when I wasn't botting, but I did not log on to WoW on any of the accounts before I received the ban notice. I did not accept the change of password or anything of that matter before I was banned. Also my e-mails have been compromised. Blizzard would not hack my e-mails.
I got a request to change my password while I was not playing and received a ban notice after the password request was sent to me. I did not click on the password reset or log in or anything. Also, were your e-mails compromised? Did the passwords of your accounts change as well as your e-mails? Currently, I can't log in to either my WoW accounts or the e-mails associated with them.
