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    Discussion in 'Archives' started by HB8305Y24, May 11, 2011.

    1. HB8305Y24

      HB8305Y24 New Member

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      everytime i try to login on Honorbuddy using my username and password for the forums it says account identification invalid, authentication failed my invoice number is 51270 thanks i appreciate it if anyone could explain to me what i need to do. how do i merge my shop and forum accounts?
       
      Last edited: May 11, 2011
    2. sm0k3d

      sm0k3d Member

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      Are you sure you are using capital letters and stuff?
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      your username should be:HB8305Y24
      also make sure that you dont have any symbols or non English letters on your pass
      you can reset your pass here

      Bossland GmbH


       
    4. HB8305Y24

      HB8305Y24 New Member

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      [2:36:16 AM:96] Loading Honorbuddy 2.0.0.4620 settings.
      [2:36:45 AM:904] Authenticating..
      [2:36:46 AM:619] Buddy Sessions: 0/0
      -----
      Shared Sessions: 0/0
      Invalid Account Details
      [2:36:46 AM:951] Authentication failed!
      im still getting this
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      Invalid Account Details=wrong username or password

      are you sure that you are trying to log using the correct info?
      check again your caps
       
    6. HB8305Y24

      HB8305Y24 New Member

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      i am using the correct password for hb8305y24 there is no caps etc and the pass is all english characters nothing else. i keep getting the same error no matter what i change the pass to, is there any way to change my username? maybe that would help? i never got the chance to create my own when i bought it it sent me an email with my username in it
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      the correct username is HB8305Y24 not hb8305y24
       
    8. HB8305Y24

      HB8305Y24 New Member

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      thats the same thing but with caps? i have tried that as well and i am getting the same message, also the reset password link provided isnt sending me an email.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      yes you must to use it as it is,the username

      as for the email check your spam list
       

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