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  • Purchased a 1-day trial last night. 20 hours later, still can't use it

    Discussion in 'Honorbuddy Support' started by dettinator, Sep 21, 2011.

    1. dettinator

      dettinator New Member

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      I was hoping to trial out Honorbuddy first by purchasing the 1 day trial. I purchased it last night and tried to log in with the key I was provided. at the "Honorbuddy login" screen when you run Honorbuddy.exe


      I keep getting this error:

      It says "Logging in..." and after about 60 seconds times out and says:

      "Authentication failed!"

      Help would be appreciated!
       
    2. dettinator

      dettinator New Member

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    3. antifriis

      antifriis New Member

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      same here
       
    4. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      username = key
      pw = nothing here

      if you still can't get in, check your firewall and make sure you let hb through

      also make sure that you run hb as admin
       
    5. antifriis

      antifriis New Member

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      done
      done
      done
      done
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      add exceptions for Hb on your firewall and your antivirus

      looks like something is blocking Hb
       

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