• Visit Rebornbuddy
  • Visit Panda Profiles
  • Visit LLamamMagic
  • Purchased a routine after a trial, but it still shows up as "expired"

    Discussion in 'Honorbuddy Support' started by jedimonk, Sep 5, 2016.

    1. jedimonk

      jedimonk New Member

      Joined:
      Feb 24, 2016
      Messages:
      15
      Likes Received:
      0
      Trophy Points:
      0
      Hello,

      I just purchased a routine, but it still shows up as "expired". I changed the email in the form because my PayPal email is different, could this have caused it to not link to my account? I still did it from my HonorBuddy client which is linked to my key. Would appreciate the help.

      EDIT:
      I purchased a second time, this time inputting the email that is linked to my BuddyStore account in the form, and it worked.

      I put in a refund request of the first payment (order number: 365636830) on PayPal because I put a different email on the form and it didn't link to my BuddyStore account. The second payment (order number: 365642075) was successful and linked to my BuddyStore account perfectly. Is there anything else I can do to make sure I get a refund on the first payment?
       
      Last edited: Sep 5, 2016
    2. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
    3. jedimonk

      jedimonk New Member

      Joined:
      Feb 24, 2016
      Messages:
      15
      Likes Received:
      0
      Trophy Points:
      0
      Thanks Tony. Just sent them an email explaining the situation.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      you're welcome :)
       

    Share This Page