I have recently installed a SSD as my main HD and am running my OS off of it. Ever since reinstalling my operating system Honorbuddy has ceased to function. My OS is Windows 7 ultimate service pack 1 and I have tried uninstalling and reinstalling all available C++ Packages and .net Framwork Packages. I also tried the zip file and it refused to authenticate. Thank you in advance for advice Error Log is as follows: Code: [1760:1780][2015-01-02T17:51:52]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\User\Helena\Downloads\Honorbuddy Installer v2.5.12479.763(1).exe, cmdline: '' [1760:1780][2015-01-02T17:51:52]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [1760:1780][2015-01-02T17:51:52]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Helena\AppData\Local\Temp\Honorbuddy_20150102175152.log' [1760:1780][2015-01-02T17:51:52]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\User\Helena\Downloads\Honorbuddy Installer v2.5.12479.763(1).exe' [1760:1780][2015-01-02T17:51:52]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy' [1760:1780][2015-01-02T17:51:52]i100: Detect begin, 3 packages [1760:1780][2015-01-02T17:51:52]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1' [1760:1780][2015-01-02T17:51:52]i000: Setting string variable 'NETFRAMEWORK45' to value '378758' [1760:1780][2015-01-02T17:51:52]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [1760:1780][2015-01-02T17:51:52]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [1760:1780][2015-01-02T17:51:52]i101: Detected package: NetFx451Web, state: Present, cached: None [1760:1780][2015-01-02T17:51:52]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [1760:1780][2015-01-02T17:51:52]i101: Detected package: Honorbuddy, state: Absent, cached: None [1760:1780][2015-01-02T17:51:52]i199: Detect complete, result: 0x0 [1760:1780][2015-01-02T17:51:53]i200: Plan begin, 3 packages, action: Install [1760:1780][2015-01-02T17:51:53]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [1760:1780][2015-01-02T17:51:53]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true. [1760:1780][2015-01-02T17:51:53]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [1760:1780][2015-01-02T17:51:53]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Helena\AppData\Local\Temp\Honorbuddy_20150102175152_0_vcredist110_x86.log' [1760:1780][2015-01-02T17:51:53]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Helena\AppData\Local\Temp\Honorbuddy_20150102175152_1_Honorbuddy_rollback.log' [1760:1780][2015-01-02T17:51:53]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Helena\AppData\Local\Temp\Honorbuddy_20150102175152_1_Honorbuddy.log' [1760:1780][2015-01-02T17:51:53]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [1760:1780][2015-01-02T17:51:53]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [1760:1780][2015-01-02T17:51:53]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [1760:1780][2015-01-02T17:51:53]i299: Plan complete, result: 0x0 [1760:1780][2015-01-02T17:51:53]i300: Apply begin [17CC:084C][2015-01-02T17:51:57]i360: Creating a system restore point. [17CC:084C][2015-01-02T17:52:03]i361: Created a system restore point. [1760:1780][2015-01-02T17:52:03]i000: Caching bundle from: 'C:\Users\Helena\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\Helena\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe' [1760:1780][2015-01-02T17:52:03]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763 [1760:1384][2015-01-02T17:52:03]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\User\Helena\Downloads\vcredist_x86.exe [1760:1384][2015-01-02T17:52:03]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\User\Helena\Downloads\' [17CC:0634][2015-01-02T17:52:03]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [17CC:0634][2015-01-02T17:52:03]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [17CC:0634][2015-01-02T17:52:03]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [17CC:0634][2015-01-02T17:52:03]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [17CC:0634][2015-01-02T17:52:03]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [1760:1384][2015-01-02T17:52:03]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Helena\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [1760:1384][2015-01-02T17:52:03]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [1760:1384][2015-01-02T17:52:06]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\User\Helena\Downloads\vcredist_x86.exe [17CC:0634][2015-01-02T17:52:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [17CC:0634][2015-01-02T17:52:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [17CC:0634][2015-01-02T17:52:06]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [17CC:0634][2015-01-02T17:52:06]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [17CC:0634][2015-01-02T17:52:06]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [1760:1384][2015-01-02T17:52:06]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Helena\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [1760:1384][2015-01-02T17:52:06]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [1760:1384][2015-01-02T17:52:09]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\User\Helena\Downloads\vcredist_x86.exe [17CC:0634][2015-01-02T17:52:09]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [17CC:0634][2015-01-02T17:52:09]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [17CC:0634][2015-01-02T17:52:09]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [17CC:0634][2015-01-02T17:52:09]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [17CC:0634][2015-01-02T17:52:09]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [1760:1384][2015-01-02T17:52:09]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Helena\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [1760:1780][2015-01-02T17:52:09]e000: Error 0x80070490: Failed while caching, aborting execution. [1760:1780][2015-01-02T17:52:09]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916} [1760:1780][2015-01-02T17:52:09]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\Helena\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\ [1760:1780][2015-01-02T17:52:10]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
dont use the installer. Download the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
