Reported someone

I'm a douche and made a ticket about someone botting, had my reasons.

This is what I got in reply. (I put in bold, the important? part)



Hey there!

Thank you for taking the time to bring this to our attention.I wanted to assure you that I have personally investigated and taken all appropriate action against the account you reported and explain a little bit about how we handle these.

"Botters" come in two forms: Compromised ("Hacked") accounts, and players that use 3rd party programs to gain an advantage in-game.

For Compromised accounts, we take immediate action to secure the owners account and restore the account to its previous state prior to the exploitive access. The account owner is notified, and the account is traditionally locked until that player takes steps to unlock the account.

For everyone else, please refer to our hacks team! You can reach them at Blizzard Entertainment:Submit:Hacks Report. Fill out the form they ask you to complete and they will look into things.

When we discover that an account is not compromised and we verify that players are using these ?botting? programs to gain a distinct in game advantage, the process can be a little more complicated. We take great pains to gather information and identify the specific program that's being used. To prevent the creators of these programs from discovering that we've begun to decipher the code that they're using, individual accounts will normally go unactioned - at first. Once we've identified a sure fire way to isolate the accounts that are using these programs at a glance, we will take action against all of these accounts at once. This method of banning offending accounts enables us to effectively shut down an entire program used for exploitation (preventing any further exploitation using that specific program).

Regards,
Game Master ********
Customer Services
Blizzard Entertainment
Battle.net/support

 

" Oh so you reported a botter ? Then im going to reveal all our secrets on how we work against botters in detail , cause we trust you won't share this with anyone . Not that you asked , but we gladly reveal top secrets to anyone who just reports a botter "

 

That was the second reply. Below was the first reply, a day later, I said bs, you didnt do shit then a different person replyed with the above.

Hey there,

I?m really sorry I couldn?t catch you online. I know the wait is long =/ Believe me, we're working like crazy to get the wait time down, but for now this is the best way to try to help you.

I will be investigate your report and take all necessary and appropriate actions to address this matter. Due to privacy concerns, we will not be able to notify you of our findings, nor of the actions necessary for resolution of this issue.

We thank you very much for assisting us in keeping WoW clean! Have an awesome day!

Should you require further assistance, please click the ?Need More Help? button. If I have resolved your issue fully, clicking on the ?Message Read? button will close out your petition.

Regards,

 

I would recommend to change the topic title as it really doesnt say a lot about the contents of this post...

 

We are informed of that statement already, its been around since long time, if im not wrong, but in our case, Blizz take great pain indeed to catch honorbuddy botters at all, and I dont see it anytime soon when they will detect it and proceed a banwave for all / most Honorbuddy users.

 

So, Blizz gathers information and puts out many bans at once?

wow, big news.

Btw. great job, perm ban from the forum incoming for reporting fellow botters.

 

People never learn.
Closed