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  • Server exception

    Discussion in 'Hearthbuddy Support' started by FIRST, Oct 1, 2017.

    1. FIRST

      FIRST Member

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      2017-10-01 06:49:04,821 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.1417.398
      Path: C:\Users\<Username>\Documents\Hearthbuddy\<ExeName>

      OS Name: Microsoft Windows 7 Ultimate
      OS Version: 6.1.7601
      OS Architecture: 32-bit
      InstalledUICulture: en-US [English (United States)]
      CurrentUICulture: en-US [English (United States)]
      CurrentCulture: en-US [English (United States)]

      2017-10-01 06:49:04,838 [1] INFO Logger (null) - Now setting up JitProfiles...
      2017-10-01 06:49:04,839 [1] INFO Logger (null) - JitProfiles successfully setup!
      2017-10-01 06:49:04,839 [1] INFO Logger (null) - Now beginning pre-start tasks.
      2017-10-01 06:49:04,842 [1] INFO Logger (null) - Now checking prerequisites...
      2017-10-01 06:49:05,145 [1] INFO Logger (null) - Prerequisite check complete!
      2017-10-01 06:49:05,342 [1] INFO Logger (null) - svchostPath: C:\Windows\System32\svchost.exe
      2017-10-01 06:49:05,345 [1] INFO Logger (null) - Pre-start tasks successfully completed.
      2017-10-01 06:49:05,932 [1] INFO Logger (null) - [BotManager] MsBetweenTicks = 15
      2017-10-01 06:49:06,184 [1] INFO Logger (null) - Hearthbuddy [0.3.1417.398] is up to date!
      2017-10-01 06:49:32,012 [1] DEBUG Logger (null) - Server Exception
       
    2. FIRST

      FIRST Member

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      Just tried a fresh new install and from what I see the buddy refuses to work, it just freezes.
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      still got issues?
       
    4. FIRST

      FIRST Member

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      Yes
       
    5. FIRST

      FIRST Member

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      The buddy just freezes when the logger tries to run it, or when I try to run it.

      Edit: I run all as administrator
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      we will check it asap
       
    7. FIRST

      FIRST Member

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      fyi
       

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    8. FIRST

      FIRST Member

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    9. FIRST

      FIRST Member

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      Tried to switch from "best latency" to "europe" and same issue. Changed to "north america" and now seems its fine. So the issue should be on the eu auth system.
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      we are on it
       

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