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    • Startup error

    Discussion in 'Hearthbuddy Support' started by raine, Sep 14, 2015.

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    1. raine

      raine New Member

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      Recently reformatted my computer and getting an error on startup, not sure if I forgot a program the buddy programs needs?

      Any help appreciated,
      Thanks
       

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      raine, Sep 14, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:

      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Sep 14, 2015
      #2
    3. raine

      raine New Member

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      It is working again, the fix was perfect. Only other problem I have is after selecting default config at the start it goes (Not Responding) for about 30 seconds before starting it loads into the program

      Thanks Tony,
       
      raine, Sep 14, 2015
      #3

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