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    Discussion in 'Honorbuddy Support' started by jayson, Jun 29, 2014.

    1. jayson

      jayson New Member

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      Last edited: Jun 29, 2014
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      whats your PC specs?
       
    3. jayson

      jayson New Member

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      windows 7
      AMD A8 processor
      16gb ram
      Amd Radeon 6670 graphics

      is that what u want to know?
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      only Hb crashes or WoW as well?
       
    5. jayson

      jayson New Member

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      just HB
       
    6. CodenameG

      CodenameG New Member

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      click "Settings and Tools" and try turning off "Use Framelock" see if that helps.
       
    7. jayson

      jayson New Member

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      View attachment 9412 2014-07-01 11.48.txt Put HB on went to make lunch and have a break came back to a dead warrior lol. Honorbuddy not responding. wish i knew how to read these logs properly and understand it maybe then i could trouble shoot myself.
       
      Last edited: Jul 1, 2014
    8. CodenameG

      CodenameG New Member

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      run the repair tool on your wow install to make sure its not missing any files.
       
    9. jayson

      jayson New Member

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      Ran repair tool. All is well. I just came back again to see the same thing as always. Honorbuddy has stoped working: A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. View attachment 6168 2014-07-01 16.03.txt
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      is your OS and your drivers updated?
       
    11. jayson

      jayson New Member

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      windows says its up to date. did a full format on my pc a week back and since then ive done updates on all my drivers and os and only installed nortons, wow, HB, skype, battlenet and google chrome. it was working for the first 24 hours without an issue
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
    13. jayson

      jayson New Member

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      how do i remove them?
       
    14. jayson

      jayson New Member

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      nvm found a microsoft program that does it all
       
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      you can do it via control panel
       
    16. jayson

      jayson New Member

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    17. Tony

      Tony "The Bee" Staff Member Moderator

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      then i am afraid it has to do with your OS :(

      i cant thing anything else
       
    18. jayson

      jayson New Member

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      ah bananas. well ill figure it out some how lol.. thanks anyways. might need a new pc im ok with that lol
       

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