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  • Sub Update

    Discussion in 'Discussions (no Ban Reports here)' started by Morga, May 14, 2015.

    1. Morga

      Morga Member

      Joined:
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      Since my main account is banned I put in a ticket regarding my subscription here is the response. I did remove my payment methods earlier, but when you do that it will say does NOT affect your sub. So if you are out on a 6month vacation be sure to cancel. There was a thread earlier with a rep saying they couldn't cancel your sub. I'm too tired to dig for it:)


      Game Master Sleytlor at your service, went overyour request and Im sorry to hear that your account has been banned. I also understand that you would like your subscription cancelled and fear not we have removed your billing profile so that you wont get charged. We hope to see you come back soon and thank you for your time!

      What does the “Answered” status mean?
      - A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
       

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