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  • TheBrodieMan Productions - Midsummer Fire Festival

    Discussion in 'Honorbuddy Support' started by rodrigobaio, Jul 1, 2016.

    1. rodrigobaio

      rodrigobaio New Member

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      Unable to load profile selected. Please make sure you own this profile/pack, and that it is enabled on HB Store.

      I have aquire TheBrodieMan Productions Complete Package, and enabled into buddyauth.

      Someone can help me?


      I just do all the ritual, but nothing... https://www.youtube.com/watch?v=MTIum_E6LgY
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Rodrigobaio,

      To analyze the problem, we'll need to see a full log of the issue please.

      cheers,
      chinajade,
       
    3. rodrigobaio

      rodrigobaio New Member

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    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again Rodrigobaio, and thanks for the log.

      This log has some serious problems. Let's do a 'clean install' of Honorbuddy as described here:
      As stated in the article, for the clean install it is important that:
      • The 'installer', not the zip file, is used to perform the installation.
        You will need to run the installer with Windows administrator privileges. The installer is available here:
      • Your Windows must be completely patched for the installer to work. (E.g., Win7 must have SP1 installed + updates).
        Keep running Windows Update until there are no more patches to apply. This may require rebooting your machine several times.
      • The installer must be an exception to your AntiVirus.
      • The directory in which you install the Buddy bot must be an exception to your AntiVirus.
      • You copy nothing from a previous Honorbuddy installation
      We'll need to leave it in this configuration, until we get the problem figured out.


      If no joy, please show us a log of the problem from the 'clean install'.


      cheers,
      chinajade
       
      Last edited: Jul 1, 2016

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