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  • "There was an error authenticating"

    Discussion in 'Hearthbuddy Forum' started by cottoncandy, Sep 9, 2014.

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    1. cottoncandy

      cottoncandy New Member

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      Hi,

      I recently purchased HearthBuddy and I tried installing it. When I opened the program and entered my key initially it seemed to work and a program popped up; however, it said hearthstone wasn't running (which it wasn't so I then proceeded to open Hearthstone). Then when I re-opened HearthBuddy, it now says "there was an error authenticating your key with the server. Please try again later or use a different key. Max Sessions" What do I do?
       
    2. BotOperator

      BotOperator Well-Known Member

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      Attach a full logfile please and use Hearthbuddy Support subforum
       
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