was using profession buddy,gatherbuddy(custom profile) with a combo of lazy raider ive been botting for 2 years or so and this is the first ban ive gotten. appealed it and got this.it was a botting account but not too worried did have some nice achvs from messing around on it though and they were decently geared. going to appeal over and over till they get annoyed i will demand proof next email Dear botter name The status of your Customer Support ticket #9999999 has changed to ?Answered.? You can view your ticket details or check its status by clicking the link below: <http://us.battle.net/support/ticket/thread/ If you can?t click the link above, copy and paste the entire URL into your browser. This is the latest response from Customer Support: World of Warcraft - Account Issue Unauthorized Software Found Thank you for your continued correspondence. We have conducted an additional review of the action taken against the World of Warcraft account xxxxxxxxx and have arrived at the same conclusion. The account was found to have used unauthorized automation software (also known as "botting") to gain an unfair advantage over other players. Regrettably, As a result of these findings the action taken will stand. To protect the integrity of our investigation process, we do not disclose information about our investigation methods or findings. This includes, but is not limited to, the names of prohibited programs found to have been used. This action has been taken in accordance to our Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our game policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation. When an account violates these policies, the situation is reviewed and appropriate action is taken. Please understand, any activities not intended by game design which affect the economy, the client, player characters, or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data. Only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.battle.net/support/en/art...erviewhttp://us.blizzard.com/support/article/ We once again apologize for any inconvenience caused by this issue, and hope that this has cleared up any concerns you may have. Thank you for understanding our position in this matter. Blizzard Entertainment http://battle.net/support What does the ?Answered? status mean? - A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket. What can I do next? - You can click ?Need More Help? in-game, after you view the in-game response. - Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead. If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket. Regards, The Customer Support Team Blizzard Entertainment
