Unable to purchase Honorbuddy

So I've been trying all day to purchase honorbuddy, but it's been taking me to a page saying error

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but now it's showing me this:

Gyazo - 5b4d1c87658a222dd5787fbbb1e65f89.jpg

I've entered my email and ive been waiting but nothings coming through, ive had a support ticket in all day and its just really frustrating me as I want to purchase and use the bot

 

no confirmation email

where do i get my honorbuddy code ive purchased it and recieved a confirmation email do I just wait for another email with the code on?