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    • Update issue

    Discussion in 'Honorbuddy Support' started by richey021, Jul 25, 2016.

    1. richey021

      richey021 New Member

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      Hey,

      I seem to be having an issue updating to the new build. I get a pop up window saying "An error has occurred during update process. Please report this error on the forums. System.IO.IOexception: the process cannot access the file '....' because it is being used by another process."

      I don't have any other HB windows up and to make sure I even restarted my PC.

      Any help would be appreciated.

      Thank you for all your hard work.
       
      richey021, Jul 25, 2016
      #1
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Richey021,

      Easiest way to recover is do this:

      • Reboot your machine [size=-2](eliminates any zombie processes)[/size]

      • Do a clean install as described here:

        Be certain to use a NEW directory, and don't install on top of an existing Honorbuddy installation.

      cheers,
      chinajade
       
      chinajade, Jul 25, 2016
      #2

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