Hello Andrew, Your account was found to be using unauthorized 3rd party automation software - this is something we take very seriously, because of the impact it can have on the game and other players. As such, your account has been issued a 6 month suspension. Following a review of your case, I can confirm that the evidence presented was correct, and that the subsequent action taken was appropriate. Our decision in this matter stands, and will not be overturned. Please note, it is our policy never to reveal details regarding account investigations, beyond the information given in the original notice mail, for privacy and security reasons. We now consider this matter closed, and would not look to enter into further communication on the matter. If you wish to review our current Rules and Policies, they can be found at: World of Warcraft - Battle.net Support Blizzard Entertainment: Battle.net Terms of Use