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  • World of Warcraft has stopped working... for me too

    Discussion in 'Honorbuddy Support' started by venndann, Nov 11, 2014.

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    1. venndann

      venndann Member

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      Multiple toons, different servers, different bots (Enyo, Questing), different profiles. The Questing ones crash fast (5-10 mins), the Enyo lasted about 40 minutes before stopping.
      When Questing, I had a low level toon just doing routine quest completion and turn in.
      With Enyo I was on Timeless Isle killing elites.

      Logs:
      View attachment 8912 2014-11-11 17.09.txt
      View attachment 11064 2014-11-11 17.16.txt

      Thanks!
      (yes, I really am 63...)
       
    2. CodenameG

      CodenameG New Member

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      they both look like combat routine issues, definitely have one going on with portal.

      try using singular and see if that helps.
       
    3. venndann

      venndann Member

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      That seems to be the solution, thank you! Have run Questing with Singular for about 20 mins now and no crash.

      I expected a few glitches until things get sorted out for WoD, but without HB to help my poor wrists, I sure miss playing! The help is appreciated.
       
    4. CodenameG

      CodenameG New Member

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      great. if you need anything else let us know.
       
    5. venndann

      venndann Member

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      Perhaps I spoke to soon. After about an hour, WoW failed again. Waiting for the Light of Dawn battle to start. Questing with Singular.

      View attachment 5856 2014-11-11 21.50.txt

      Still, if it gives me a chunk of time before crashing, that's not too bad. I monitor it, I don't let it run AFK. And I understand that stuff may not work perfectly until the development time is put in after the XPAC drop, so this is not at all urgent. Just trying to help with troubleshooting. Thanks all!
       
    6. CodenameG

      CodenameG New Member

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      if you can deal with it till the next build, it would be advisable.
       
    7. venndann

      venndann Member

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      Yes, I'm quite happy to do that. Thanks for looking into it! I really appreciate all the work everyone does on behalf of the Buddies, Routines, and support.
       
    8. venndann

      venndann Member

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      Well, not a lot of improvement after the new release. Clean install of Build .757, DX9, Windowed mode, 32-bit, run as admin, addons off/on doesn't matter, tried both, various routines, still crashes Wow, usually in combat.
      Using Singular, KingWow2 Mage, and PureRotation. Can't figure it out, have combed through the forums looking for answers but I'm stumped. About the longest it runs is an hour. Appreciate any help.
      When I use Singular, the bot casts a couple of spells and stops. Thanks!
      Logs:
      View attachment 5576 2014-11-21 17.57.txt
      View attachment 4252 2014-11-21 18.45.txt
      View attachment 4500 2014-11-21 18.54.txt
      View attachment 2524 2014-11-21 19.19.txt
       
      Last edited: Nov 22, 2014
    9. CodenameG

      CodenameG New Member

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      try changing wow to dx9 mode, you can do this via your wow graphic options.
       
    10. venndann

      venndann Member

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      Last edited: Nov 22, 2014
    11. venndann

      venndann Member

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      Since WoW is not very interesting for me to play without the bots, I'm motivated to find a solution to this problem. In addition to what was mentioned above (DX9, windowed mode, 32-bit version WoW, etc.) I have done the following:

      Uninstalled all instances of Microsoft C++ redistributable x86 EXCEPT the 2013 version
      Installed/Repaired Microsoft .NET Framework 4.5.1
      Applied all Windows Updates - EXCEPT KB3000850 which is known to cause problems.

      Checked the system for incompatible software that could interfere with HB.
      BosslandGmbH:HelpDesk:programs that Interfere with BosslandGmbH Products - The Buddy Wiki

      Not using nVidia Shadowplay (although graphics card is GeForce GTX760)
      Not using FRAPS
      Not using any of the aggressive firewalls/anti-virus

      Ensured outgoing TCP Ports 5001 and 5031 are opened through firewall.

      Then I thought maybe it was a memory issue, so I found a patch that would increase the memory used by the 32-bit version of Wow:
      How to Increase the Memory Limit for 32-bit Applications in Windows 64-bit OS
      And got the patch from: NTCore's Homepage

      Sadly, that didn't help either, nor did increasing the virtual memory on my machine.

      I see from this latest log, an exception is thrown:
      View attachment 7096 2014-11-23 05.31.txt

      Thanks for any help you can provide.
       
      Last edited: Nov 25, 2014
    12. venndann

      venndann Member

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      Last edited: Nov 25, 2014
    13. venndann

      venndann Member

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      I have been running the Beta for the last couple days, a few hours each time, no crashing.

      Consider this issue CLOSED. Thanks!
       
    14. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       
    15. venndann

      venndann Member

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      REOPEN issue.
      Clean install of the latest HB release (758) and WoW has started crashing again. Went through all of the troubleshooting steps again as above, to ensure nothing else had changed.
      The beta was fine with no crashes.
       

      Attached Files:

    16. Tony

      Tony "The Bee" Staff Member Moderator

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      [03:22:13.943 N] [DungeonBuddy]: No vaild scenarios are selected
       
    17. venndann

      venndann Member

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      That was just one, perhaps not the best log to attach, sorry. At that point I was trying everything to get it to work.
      View attachment 7744 2014-11-29 21.25.txt
      View attachment 5844 2014-11-29 16.33.txt
      View attachment 2568 2014-11-30 12.51.txt

      Just trying to provide enough datapoints so that the issue can be investigated. Clearly it's happening for others and we're beyond the "use dx9 instead of dx11" and "run in 32-bit mode" initial diagnostics.
      Interesting that this occurs in releases 757 and 758, but not the Beta.

      I know you guys are busy, with lots to work on, I'm just hoping to provide info to others having the same issue and helping narrow down a possible solution.
       
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      are you in fullscreen windowed mode?
       
    19. venndann

      venndann Member

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      Windowed mode, not fullscreen windowed.
       
    20. Tony

      Tony "The Bee" Staff Member Moderator

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