Auth Session is invalid! Has this affected you?

ye and this expansion had the fastest working build of honorbuddy ive seen.. and about the auth problem i had it one night, turned vpn off and back on just changed server and it worked like a charm.. hb + vpn should be conmen seance

 

got the same Problem every day.. if i use it in the evening it's like crashing every ~30min - 1h .. but tonight, while i was sleeping, it worked well.. no error for about 6hours. :S

 

I was able to "fix" this by disabling Send Usage Information.

Either reinstall honorbuddy and select "Do Not Send Usage Information" OR go to your Honorbuddy/Settings/GlobalSettings.xml file and change <SendUsageInformation>True</SendUsageInformation> to <SendUsageInformation>False</SendUsageInformation>

There is obviously a connection issue to the honorbuddy servers somewhere. It's taking me 25 minutes to download a new copy of honorbuddy and I'm guessing you guys are in the same boat. Probably all US, probably all sending usage information for the disconnects.

 

Sigh constantly and my key has 2 sessions too zzz. They give you the copy and paste response ALL THE TIME. I've contacted my ISP and they did a consistancy check with me pinging my ip and I had 0 packet loss every the 1 hr of 4 times "Auth session invalid" Its so obvious its their server side problem.

 

Frankly Main,

Your reply, as most of yours have been regarding this issue is what is truly ridiculous. Refusing to hear the feedback of your customers that are experiencing issues, that we all really know is on your end is utterly RIDICULOUS. Do you think we're all stupid? Do you think that just because we turn to you for your service, that only you are capable of understanding this? Seems you need to take a big step back, and take a huge dose of humility. These issues all stemmed from Honorbuddy updates. They didn't just randomly appear. With the sheer arrogance of your tone, I'm positive that you haven't even really lifted a finger to do the real research work on the forum side. The latest batch of these threads in the Support Forum all started at the same time. It was roughly 3 patches ago. The big update that pushed 2013 C++.

This was after WoD was released, and things were very smooth. I remember being totally impressed at how HB was running. In fact, you guys were amazingly faster than all of the programmers that have premium profiles, and routines. So, please quit insulting our intelligence. You are seriously treading on "biting the hand that feeds you" territory. Either you do not possess the temperament to handle criticism, feedback, etc and should stay off these types of threads, or you are getting way to overly emotional when someone has a problem with your work. Either is a very bad thing. Maybe if you quit blaming everything that goes wrong on your customers as a knee jerk reaction, and instead try to listen and actually find a solution. You probably would already have had this issue resolved by now.

I've owned my own business for many years now. The worst thing you can ever do is treat your customers like they are total idiots. Guess what? Collectively, your customers spend an enormous amount of time with your product, more than you ever will in your entire lifetime. How about showing a little gratitude that people even pay you for what you do for a change? We can all be patient, and understanding. We all know that Blizz threw a lot of curveballs your way with this expansion. How about just toning down the blame game, learn how to handle customers, and just stay level headed? Also, for the love of GOD, get rid of the fucking copy and paste replies.......

I have completely wiped my system, started completely anew. I had my internet company come out and run totally new lines to my house. I had my modem / router replaced with a completely new model. I called the highest level internet tech I could reach, and he ensured me that ports 80, 5001, and 5031 were not shut off by my provider. All because you took the stance that you couldn't possibly have anything wrong on your end, it all had to be on mine. Well guess what? After all of this trouble, the expense, time, and energy, I still get THE FUCKING ERROR!!!!!!!!!!!!! I guess you were wrong all along....

 

I don't get it - instead of posting a big QQ why not do what they asked and contact them via Skype if you are getting the issue and then they can fix it?

 

Same for me (

 

Maybe you just aren't very bright. Or, perhaps you just have no clue what you are talking about? That hasn't been offered for probably 95% of the people posting this issue in the support forum. Read, comprehend, do a little research, think, and then type if you must.

 

anybody tested this`?

 

mine was set to True... just changed it, and once i have a good working copy of HB again ill see if that makes a difference.

its very possible... if that timed out, it could possibly cause an exception like that I would think. Tho... that would be pretty crappy programming (lol) (not having a go at you devs... ive done shit like that too, and I bill $150/hr lol)

Frosty

 

My guess is it's trying to upload something and it times out / causes an issue with authenticating. This worked for me and guessing will work for you too. If you're having this issue it's probably set to true.

 

I will join in to say that I have never had this issue once, and I bot daily. So thank you HB team for a great product, sorry some of you are having issues.

 

I sure hope so... its gotten to the point ive been scared to do any dungeons and been avoiding RAIDs. Darn thing tended to disconnect 2-3 times even during short dungeon runs. Totally made me look like a tool lol.

 

Exactly this was just offered here: an action to help sort the problem. You are being deliberately obtuse and that will not help the issue.
Frankly the support forum is filled with users with half a brain doing the same stupid things over and over, it's no surprise that at first such issues over there are suspected to be user related.
This whole tread the HB staff have been trying to resolve it, and instead of helping you just QQ about nothing. It just seems silly to me.