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  • Game crashes suddenly

    Discussion in 'Stormbuddy Support' started by HyperMonkey, Oct 22, 2015.

    1. Herman B

      Herman B New Member

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    2. tvsian

      tvsian Member

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      Got a crash on the latest version, Illidan AI vs AI match.
       

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    3. flumi

      flumi New Member Moderator Buddy Core Dev

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      Its looking like you have watched the bot, then you have minimized the Heroes of the Storm Client to do ( other things ) after few time the Game Client has crashed.

      Its important that you dont minimize the Game Window, if you do this the HotS Client will crash in short time.
      You can do all the things you want, but the game Window needs to be "on the top" ( also behind other windows is fine ).

      Im right about this ?
       
    4. tvsian

      tvsian Member

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      Nope, I wasn't doing anything on the computer at the time other than running HotS and the bot, I was letting it run and checking in on it via remote desktop.

      On the same version, it ran until XP cap on Malfurion, Illidan crashed a few times before that particular log.
       
    5. flumi

      flumi New Member Moderator Buddy Core Dev

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      Try to send us all crash logs, so we can maybe create some patterns why the random crash happens.
       
    6. hnseal

      hnseal New Member

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    7. tvsian

      tvsian Member

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      Last night I was able to let it run until it hit the XP cap using Malfurion and Gazlowe. Today I switched to Chen and got a crash after a few games.
       

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    8. Frenchie

      Frenchie New Member

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    9. Frenchie

      Frenchie New Member

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    10. Tig3rclaw

      Tig3rclaw New Member

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      Played with Tassadar

      2015-11-15 22:15:29,676 [Pulsator Thread] INFO DefaultBot - Idling for game start...
      2015-11-15 22:15:44,941 [Pulsator Thread] INFO DefaultBot - Pushing/Retreating Lane
      2015-11-15 22:16:15,286 [Pulsator Thread] INFO DefaultBot - Attacking Enemy Hero
      2015-11-15 22:16:16,284 [12] DEBUG MainWindowViewModel - 05
      2015-11-15 22:16:16,285 [12] ERROR MainWindowViewModel - Game Process has exited. Shutting down!
       
    11. NoExcuses

      NoExcuses Member Moderator Buddy Core Dev

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      Please provide us the full log.
       
    12. Tig3rclaw

      Tig3rclaw New Member

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      NoExcuses, I did some more testing with Tassader and I saw a lot of exceptions/errors.

      I attached all these to this thread
       

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    13. Tig3rclaw

      Tig3rclaw New Member

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      NoExcuses, would it be an idea to have some people dedicated to testing certain heroes.
      This will speed up input to you and the buddy team about test results and possible errors
       
    14. Herman B

      Herman B New Member

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      Using latest version of SB, Uther with AI against AI, windowed mode. Difficulty: Recruit.
      Heroes client crashed near the start of the game.

      View attachment Stormbuddy 7196 2015-11-17-21.35.10.txt

      Tried it later on again, same settings, and as we speak its running for almost 7 minutes in the game. So it's not always crashing (but I guess you already knew that :D )
       
      Last edited: Nov 17, 2015
    15. Tig3rclaw

      Tig3rclaw New Member

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