I feel for you Boss,but no i dont

/agree +rep

 

The thing is, the first few comments on what was going on with the authentication servers were either replies to threads, leaving it hard to find, or in some forum not associated with announcements. It took a while for the announcement to actually be in the announcements forum. I find it negative that you actually have to look around on the forums to find out what's going on, instead of the first word on anything being easily found in the announcements forum.

 

i never expected myself to do or say smth like this but: GTFO
what the hell are you thinking? we are all human beings.. neither are you perfect nor is anyone else.. and the way they handled the situation was not like hayward did with BP, they didnt lie to us about anything.. they didnt fuck up.. it just took them some time which is definitely not too much.. and there is no need to fucking remember anyone we are paying for this.. ofc we do but you also cant expect to have electricity half an hour after a quake destroyed half of your city, right? calm down.. watch some movies or porn and try to understand that these people are not your whores just because you paid em..

oh and the information thing.. it is better not to give any information at all than to say "we dont know" or to simply lie..

 

*Awaits the Nazi analogy*




Thx to the HB team for doing what I asked btw.

 

huh? dont get it

 

Replies like this to valid customer concerns is what drives your customers away. It really is that simple.

 

Replies like this are the reason we reply to posts less and less.