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  • Random crashes

    Discussion in 'Rebornbuddy Support' started by Mooncloud, Jun 28, 2016.

    1. mastahg

      mastahg Administrator Staff Member

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      Mooncloud said he was experiencing the crashes on 64bit as well.
       
    2. testarooni

      testarooni New Member

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      So after running 64 bit with no issues yesterday and today, I just got a crash in it. guess I spoke too soon.
       
    3. Mooncloud

      Mooncloud Member

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      Actually had a full error this time:

      Fault bucket 108245283545, type 1
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: ffxiv.exe
      P2: 1.0.0.0
      P3: 5768342a
      P4: ffxiv.exe
      P5: 1.0.0.0
      P6: 5768342a
      P7: c0000005
      P8: 009e06aa
      P9:
      P10:

      Attached files:
      C:\Users\Desktop\AppData\Local\Temp\WERE77D.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv.exe_b38742e0ed0c31a4d335fa1c3d4057d590c013_7f3b026c_064c140b

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: edf840f1-c485-4f6d-8069-38a608724eb5
      Report Status: 0
      Hashed bucket: 1a5786e86f29c6fe8806d86872e652d2



      Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5768342a
      Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5768342a
      Exception code: 0xc0000005
      Fault offset: 0x009e06aa
      Faulting process id: 0x1588
      Faulting application start time: 0x01d1d598fc6cae50
      Faulting application path: C:\Program Files (x86)\FF\game\ffxiv.exe
      Faulting module path: C:\Program Files (x86)\FF\game\ffxiv.exe
      Report Id: edf840f1-c485-4f6d-8069-38a608724eb5
      Faulting package full name:
      Faulting package-relative application ID:


      View attachment 8804 2016-07-03 21.09.txt
       
    4. Prez

      Prez New Member

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      Except for the log from RB log folder, where do I locate all the info you are looking for? I'm using Windows 10 if that matters.


      Here??

      Attached files:
      C:\Users\Desktop\AppData\Local\Temp\WERE77D.tmp.WE RInternalMetadata.xml

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_ffxiv.exe_b38742e0ed0c31a4d335fa1c3d4057 d590c013_7f3b026c_064c140b
       
      Last edited: Jul 3, 2016
    5. mastahg

      mastahg Administrator Staff Member

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      A window should pop up with all the information inside it.
       
    6. testarooni

      testarooni New Member

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      with windows 10, click your start button, type "Event Viewer" and click on the desktop application that pops up in the list.

      After bringing up the Event Viewer, click on Windows Logs > Application. This should show you a bunch of "Information" and "Error" logs. The one you are looking for is probably the most recent "Error" log. It is easily recognizable by it's red icon.
       
    7. testarooni

      testarooni New Member

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      So. . . my fault offset continues to be 0 no matter what I do. Tried different botbases, etc to no avail.

      One note that may be helpful, I have had the bot crash the game for me on me several occasions after clicking on the login button but before the RB main window pops up. not every time, but on more than 25%.

      guess I will not be of much help regarding the fault offset. Let me know if there are any other logs or information you think I can provide and I will get it for you.
       
    8. mastahg

      mastahg Administrator Staff Member

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      Pushing a new beta build now. Please try and crash the client by opening the rb console plugin and executing:
      Code:
      DataManager.Brutal();
      
       
    9. Prez

      Prez New Member

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      I've tried several times on both accounts and neither crash or was that only for testarooni? =D

      Here are my logs so far:

      first three are from v 1.0.46.0
      second three are from v 1.0.45.0


      LOL, bluetooth?

      [03:09:05.142 D] [DEBUG-2]IBtIf using WidcommStBtIf.
      [03:09:05.142 D] [TRACE-3]IBtIf using WidcommStBtIf.
      [03:09:05.145 D] [DEBUG-4]Dependency DLL '32feetWidcomm' status: NotFound.
      [03:09:05.145 D] [TRACE-5]Dependency DLL '32feetWidcomm' status: NotFound.
      [03:09:05.171 D] [DEBUG-6]System.PlatformNotSupportedException: Microsoft Bluetooth stack not supported (radio).
      [03:09:05.171 D] [TRACE-7]System.PlatformNotSupportedException: Microsoft Bluetooth stack not supported (radio).
      [03:09:05.171 D] [DEBUG-8]System.Reflection.TargetInvocationException: Dependency DLL '32feetWidcomm' status: NotFound. ---> System.PlatformNotSupportedException: Dependency DLL '32feetWidcomm' status: NotFound. ---> System.DllNotFoundException: Unable to load DLL '32feetWidcomm': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
      [03:09:05.171 D] [TRACE-9]System.Reflection.TargetInvocationException: Dependency DLL '32feetWidcomm' status: NotFound. ---> System.PlatformNotSupportedException: Dependency DLL '32feetWidcomm' status: NotFound. ---> System.DllNotFoundException: Unable to load DLL '32feetWidcomm': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
      [03:09:05.171 D] [DEBUG-10]System.DllNotFoundException: Unable to load DLL 'BsSDK': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
      [03:09:05.171 D] [TRACE-11]System.DllNotFoundException: Unable to load DLL 'BsSDK': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
       

      Attached Files:

      Last edited: Jul 3, 2016
    10. testarooni

      testarooni New Member

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    11. mastahg

      mastahg Administrator Staff Member

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      Is your computer overclocked?
      Brtual just calls two well known functions over and over again, there is really no good reason it should crash the client and i can't think of any even poor ones other then a hardware issue.
       
    12. Mooncloud

      Mooncloud Member

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      Crash -- RebornBuddy Beta 1.0.46.0

      Fault bucket 108245283545, type 1
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: ffxiv.exe
      P2: 1.0.0.0
      P3: 5768342a
      P4: ffxiv.exe
      P5: 1.0.0.0
      P6: 5768342a
      P7: c0000005
      P8: 009e06aa
      P9:
      P10:

      Attached files:
      C:\Users\Desktop\AppData\Local\Temp\WER85AE.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv.exe_b38742e0ed0c31a4d335fa1c3d4057d590c013_7f3b026c_20a72f0e

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: 616b3a58-01b9-48d3-b41c-0aa85c574a5e
      Report Status: 0
      Hashed bucket: 1a5786e86f29c6fe8806d86872e652d2



      Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5768342a
      Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5768342a
      Exception code: 0xc0000005
      Fault offset: 0x009e06aa
      Faulting process id: 0x190c
      Faulting application start time: 0x01d1d59a7aa2711b
      Faulting application path: C:\Program Files (x86)\FF\game\ffxiv.exe
      Faulting module path: C:\Program Files (x86)\FF\game\ffxiv.exe
      Report Id: 616b3a58-01b9-48d3-b41c-0aa85c574a5e
      Faulting package full name:
      Faulting package-relative application ID:


      View attachment 8952 2016-07-03 22.37.txt
       
    13. mastahg

      mastahg Administrator Staff Member

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      Please do a clean test without any third party software!
       
    14. Prez

      Prez New Member

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      Ok, they both just crashed ffxiv and the only popups are from Windows "Final fantasy Xiv has stopped working".... Was there supposed to be something special popping up from RB??

      I added two Report.wer files but I had to rename them as text files because they would not upload.
       

      Attached Files:

      Last edited: Jul 4, 2016
    15. testarooni

      testarooni New Member

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      I just checked my bios to be sure. no overclocking options are being used at the moment.
       
    16. Mooncloud

      Mooncloud Member

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      Do you mean bare bones, plain RBB (No BotBases, No Plugins, etc)? Or without any other applications running on Windows?
       
    17. Prez

      Prez New Member

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      Another crash

      I am not getting a pop up with error messages. Just the Windows standard crash popups. Please advise. http://pasteboard.co/7hZ2G0cw8.jpg
      Let me know if this is what you want, it's after 1AM here and I'm about to call it a night. Are ANY of the files I'm attaching of any help?

      Here's what I posted in Discord the other day:
      You see, my issue with this is I would COMPLETELY understand if I had changed my system somehow, added something new whether it would be a program or plugin or addon that it may contribute to RB crashing.

      Allow me to put it in a different context/provide example. Example (not actual day/date):

      Monday:
      -checked svn's on all profiles and plugins and allowed to update
      -logged both accounts on to ffxiv and logged into RB

      Monday & Tuesday:
      -ran ffxiv and RB all day and night using Gather manager.
      -checked on bot while at work (work from home) to do turnins when needed.
      -tuesday night baby sat ffxiv/rb while it did beast tribe daily's on both accounts

      Wednesday:
      -didn't turn computer on all day

      Thursday:
      -checked all svn's and updated
      -logged into ffxiv and RB
      -crashing of ffxiv client or RB client (ffxiv bot stopped)


      See, that is what occured. Nothing changed between Monday/Tuesday and Thursday which is why I'm at a loss. I faithfully allow RB to update when it wants, and I check svn updates (nothing beta) all the time and move .cs files into appropriate folders when needed.
      I run no firewall, antivirus/malware programs. My processes are lean as much as I can make them but, as i stated above all of this should not matter since it worked fine before with what I am running and it doesn't now. Unless RB or some plugin is now requring something else to either be running or not be running I don't know what else to do.

      I have no explanation as to it working months without crashing at all like it is now.
       

      Attached Files:

      Last edited: Jul 4, 2016
    18. y2krazy

      y2krazy Community Developer

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      I believe he means bare bones. No ExBuddy, Agil, Lisbeth, etc.
       
    19. Houki

      Houki Member

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      Mine ran fine for 10 hours today now its not working again will download the thing and report back results
       
    20. Mooncloud

      Mooncloud Member

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      I did something like that earlier and responded in this thread already. Taking out ExBuddy, I ran Lisbeth for 12+ hours no issue
       

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