Stormbuddy discussions & questions about the shut down

@tony , hay tony you have helped me a a lot with stuff I am trying to get my SB key exchanged for a archeage key. but I don't think the CS for my ticket understands this. Can you plz help and get me a exchanged archeage key?
Request #113059 https://bosslandgmbh.zendesk.com

 

That is too bad. Fuck Blizzard

 

hey, ive been asking for refund through your given email. for more than 1 week and more than once, u guys just ignore my request? whats wrong?

and i also describe the problem in cn forum, heres the quote, and guess what, they can do nothing

 

I sent in a request for a refund, you guys asked me for my paypal, and i haven't received anything since. Can I get a update please?

 

Has there been any information on this that can be shared.